
adesso BLOG
07.06.2023 By Ingo Gregus
A better customer experience: the best recipes for successful insurance companies
How can insurance companies stay competitive and grow their business in the digital world? One way to do this is by providing an unbeatable customer experience. In this five-part blog series, we will show you how insurance providers are extracting the greatest opportunities from the customer experience and achieving real success.
Read more02.06.2023 By Dimitrios Archontakakis
The security of SaaS cloud solutions
In the past, companies bought their software (for example, on CD-ROM) and installed it locally. These days, however, applications can be obtained directly from the cloud as software as a service (SaaS). In my blog post, I will answer the questions of where the data protection risks lie in this context and what the relevant security aspects are.
Read more10.05.2023 By Ferhat Yildiz
Why using RPA is only truly worthwhile now
The technology concerning robotic process automation (RPA) has great potential for the insurance industry and is already being used in various areas. However, its success has often not lived up to expectations. RPA providers have since reacted to this and added significant components to their products. In my blog post, I will show you why using RPA is now truly worthwhile.
Read more04.05.2023 By Jenny Gursch and Markus Felkel
Agile scaling and the challenges that come with it – part 2
In the first part of our blog series on ‘Agile scaling and the challenges that come with it’, we took a closer look at the demand for agile scaling and the associated challenges that need to be overcome in order to generate added value for an organisation. In this next part, we will focus on the challenges that come with agile scaling.
Read more26.04.2023 By Sabine Fischer
Pushing digital topics in the private health insurance sector
The digital transformation of the healthcare sector in Germany and the opportunities it has created for private health insurers have prompted adesso to focus more on digital health services. I will explain this means in my blog post.
Read more14.04.2023 By Frederik Julius Szmania
Gamification in pension provision
Pension provision is boring and complicated? It does not have to be! That is because committed adessi are developing the jump-and-run game ‘Pension Run’ to shake off this stigma and make the topic of provision more approachable. This blog post will take you along on the journey to the vision behind a (pension) provision-themed jump-and-run game and explain how this vision is being pursued.
Read more31.03.2023 By Sandra Weis
Symbiosis of occupational pension schemes and occupational health insurance plans
Many people have heard of occupational pension schemes and occupational health insurance plans. Both means of making provisions can be used to attract and retain employees. To what extent are there similarities, but also differences? You can read about this in my blog post.
Read more23.03.2023 By Pascal Groß
Verifying identities – current status with a focus on insurance companies
Industries with large amounts of sensitive customer data, such as insurance providers or banks, need to make sure that only the ‘right’ people have access to this data if they want to offer their customers the convenience of online services. I want to use this blog post to show you how this topic has developed in recent years.
Read moreThe online business is booming! Financial service providers must also adapt to this social change. But what do customers want and what can companies already provide today? The adesso Digital Commerce Study on Finance provides all the answers to this question. I want to use this blog post to describe to you two of the four subtopics as examples to give you an insight into the results.
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