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adesso BLOG

174
Industries

In an increasingly complex and individualised world of healthcare, the demand for personalised solutions in health insurance is growing. The introduction of customised offers not only has the potential to increase customer satisfaction but also to optimise the entire customer journey. In this blog post, I explore how these individualised approaches are changing the interaction between insurance companies and policyholders and what impact they could have on the future of healthcare.

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Industries

The digital transformation is fundamentally changing the energy sector. New technologies are not only optimising processes and business models but are also reshaping interaction with customers and enabling the development of sustainable energy sources. By using IT solutions, companies can increase their efficiency, improve customer service and make a contribution to climate protection. This blog post presents specific examples and applications that demonstrate the potential in the areas of digital utilities, customer centricity, platform transformation and new energy.

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Industries

The emergence of Generative Artificial Intelligence (GenAI) has triggered a veritable hype in all sectors. The energy industry can also benefit from this. From automated document processing to grid optimisation - in my blog post, I show how GenAI can help master the challenges of the energy transition and digitalisation.

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Industries

Process management is a crucial tool in the changing world of health insurance companies. In this blog post, I provide an insight into the basics of process management and introduce the data-driven approach of process mining. Find out how process mining is shaping the future of statutory health insurance companies, from structured standardisation to improved collaboration and secure legal compliance.

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Industries

Many companies develop their products based solely on their own assumptions about the target groups. Ultimately, however, these fail because they offer no real benefits to their users. Focusing on the topic of digital health, I will explain how product discovery can be used to develop safe and successful applications that both offer people real added value and also meet the regulatory requirements in this blog post.

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Industries

Recurring marketing tasks in the insurance industry can be automated with the help of IT when marketing automation is leveraged. In addition to increasing efficiency and effectiveness, goals such as increasing customer loyalty and customer trust as well as improving personalised customer communication along the customer journey can be achieved. I will tell you why in this blog post.

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Industries

The energy sector is undergoing profound, non-stop change, driven by the trends of decarbonisation, decentralisation and digitalisation. The effects on the industry and the regulations that apply to it this year will be described in this blog post.

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Industries

The banking industry is in a state of constant flux. Whether you are talking about digitalising value creation at banks, creating positive customer experiences, grappling with the concept of new work or increasing economic efficiency, the banking sector faces a number of challenges. In this blog post, I give my outlook on the technology trends for 2024 that will play a central role in banking.

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Industries

The use of SaaS models offers the insurance industry many great advantages. Integrated compliance and security measures can also reduce the amount of work for insurers if IT security aspects are taken into account from the start every time a SaaS platform is developed. This blog post shows why identity and access management is the key to successful SaaS implementations.

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