adesso BLOG

Modern insurance companies are increasingly relying on knowledge agents to provide their employees with quick access to comprehensive expertise and answers to complex questions. But how can this be done without compromising data protection? A hybrid approach could be the key: external AI models are used for question processing, while sensitive data is processed internally only. Find out more in our blog post.

A recent study we conducted on customer centricity confirms that retail companies have recognized the importance of this topic for the future. But what does omnichannel excellence mean and what does it take to successfully put the customer at the center? We make the connection and explain how to generate enthusiasm where it is expected and exactly as it is expected.

In this blog post, I will take a closer look at the concept of smart sourcing in the area of application management services (AMS). In contrast to traditional AMS approaches, which are often rigid and not very flexible, smart sourcing offers companies the opportunity to manage their IT landscape in a targeted and efficient way.

The energy sector is facing major challenges: increasing demand, pressure to decarbonise and volatile prices. Artificial intelligence, in particular generative knowledge agents, offers solutions here. These assistants link knowledge with external factors, enabling more precise forecasts and fact-based decisions, reducing risks, optimising maintenance and increasing operational efficiency. In this article, I will show how GKAs can change the energy industry.

IT security is complex, there is a shortage of skilled workers and the threats are increasing. How can companies protect their data and conserve resources at the same time? In my blog post, I explain how you can relieve the burden on your team, ensure 24/7 protection and dynamically adapt security strategies to new challenges with Microsoft Managed Security Services from adesso.

Prompts drive thinking, writing, and creativity – in school, at work, or when using AI. The art of formulating clear and effective prompts can be crucial, whether in the classroom or when working with language models. A well-designed prompt guides responses, sets clear expectations, and invites reflection. This blog post shows how ‘prompt engineering’ is a creative, cognitive approach to helping people and machines perform at their best.

The increasing energy consumption in IT is a major challenge for insurers. With the Green Software Workshops from adesso, we support you in initiating a sustainable IT transformation. From energy-efficient programming to the use of renewable energies – our workshops provide practical approaches and tools for reducing the ecological footprint and lowering operating costs. In my blog post, I present our Green Software Workshops in more detail.

Regulation is driving AI-based innovations in banking! Even if, at first glance, regulation with its strict rules and requirements is perceived as a brake on innovation, in many cases it sets the rules that ensure legal certainty and orientation. In this blog post, I will take a closer look at the impulses from a regulatory perspective that strengthen this symbiosis.

AI is revolutionising the banking sector and opening up a wide range of opportunities to increase efficiency, better respond to customer needs and meet regulatory requirements. From intelligent chatbots to automated credit processes and real-time fraud detection, AI is changing the way banks operate and interact with their customers. This blog post provides an overview of the current possibilities for using AI in the banking sector in the front and back office, as well as in the regulatory environment.